Facebook has tried to play down their impact. The Journal’s stories, called “The Facebook Files,” painted a picture of a company focused on growth and its own interests over the public good. It also showed that the company was aware that Instagram can harm teenage girls’ mental health. Haugen had also anonymously filed complaints with federal law enforcement alleging Facebook’s own research shows how it magnifies hate and misinformation and leads to increased polarization. Haugen went public on CBS’s “60 Minutes” program Sunday and is scheduled to testify before a Senate subcommittee Tuesday.

ET and was still not fixed more than six hours later.įacebook was already in the throes of a separate major crisis after whistleblower Frances Haugen, a former Facebook product manager, provided The Wall Street Journal with internal documents that exposed the company’s awareness of harms caused by its products and decisions. For others, Instagram was working but not Facebook, and so on.įacebook did not say what might have caused the outage, which began around 11:40 a.m. For some users, WhatsApp was working for a time, then not. But fixing it wasn’t as simple as flipping a proverbial switch. The massive global outage that plunged Facebook, its Instagram and WhatsApp platforms and many people who rely heavily on these services - including Facebook’s own workforce - into chaos Monday is gradually dissipating.įacebook said late Monday that it’s been working to restore access to its services and is “happy to report they are coming back online now.” The company apologized and thanked its users for bearing with it.

What caused whatsapp outage